Shipping
Reflexa delivers orders across France and selected international destinations. Orders are processed within 1–3 business days after confirmation. Delivery time may vary based on location and shipping method selected at checkout.
Shipping Rates
Shipping costs are calculated at checkout based on destination and product weight. Promotional free shipping offers may apply from time to time.
Order Tracking
Once shipped, customers will receive a tracking number to monitor delivery progress.
Returns & Exchanges
We accept returns within 14 days of delivery, provided the product is unused, undamaged, and in its original packaging. Items showing signs of wear or missing components may not qualify for a full refund.
Refunds
Approved refunds are processed to the original payment method within a reasonable timeframe after inspection.
Damaged or Incorrect Items
If you receive a defective or incorrect product, you may request an exchange or refund according to our policy guidelines.
Country: France